We will process your order quickly but will do our best to accommodate changes. If you have any questions, please contact customer service, or call us at 2763 9313 (open hours: Monday to Friday, 10 am to 6 pm).
We will process your order quickly but will do our best to accommodate changes. If you have any questions, please contact customer service, or call us at 2763 9313 (open hours: Monday to Friday, 10 am to 6 pm).
Free shipping for purchases over HK$500 in Hong Kong and Macau.
Free shipping for purchases over HK$500 in Hong Kong and Macau.
To purchase our kitchenware in bulk, please email myrexenquiry@meyer-mxl.com and we will be happy to assist.
To purchase our kitchenware in bulk, please email myrexenquiry@meyer-mxl.com and we will be happy to assist.
Please use the “Store Locator “ search to find relevant Meyer kitchenware sales points nearby.
Please use the “Store Locator “ search to find relevant Meyer kitchenware sales points nearby.
We will process your order within 2-3 business days and arrange shipment. You will receive notification by our authorised third party logistic partner via WhatsApp (or SMS) or email regarding delivery details within one business day before delivery. Our delivery service is between Monday to Saturday, 9 am - 2 pm and 2 pm - 6 pm (except Sundays and public holidays).We will provide free delivery for 2 times per order.
We will process your order within 2-3 business days and arrange shipment. You will receive notification by our authorised third party logistic partner via WhatsApp (or SMS) or email regarding delivery details within one business day before delivery. Our delivery service is between Monday to Saturday, 9 am - 2 pm and 2 pm - 6 pm (except Sundays and public holidays).We will provide free delivery for 2 times per order.
Customers will receive delivery schedule notification by our third party logistic partner within one business day before delivery via WhatsApp (or SMS in case the recipient does not have WhatsApp) and email. You can amend delivery date, time or address, and track order status through the destinated link .
1. Please follow the steps and instructions in the message to make amendments before 5pm on the date of receipt.
2. After necessary amendments are made and confirmed by the logistics partner, you will receive a confirmation message via SMS or email.
You will receive another notification sent from our logistic partner via Whatsapp (or SMS) and email if the first delivery attempt is failed. Please follow the steps and instructions in the message to select a new delivery timeslot by designated deadline.
Customers will receive delivery schedule notification by our third party logistic partner within one business day before delivery via WhatsApp (or SMS in case the recipient does not have WhatsApp) and email. You can amend delivery date, time or address, and track order status through the destinated link .
1. Please follow the steps and instructions in the message to make amendments before 5pm on the date of receipt.
2. After necessary amendments are made and confirmed by the logistics partner, you will receive a confirmation message via SMS or email.
You will receive another notification sent from our logistic partner via Whatsapp (or SMS) and email if the first delivery attempt is failed. Please follow the steps and instructions in the message to select a new delivery timeslot by designated deadline.
Our delivery coverage includes Hong Kong Island, Kowloon, and New Territories areas* of Hong Kong and Macau districts. We cannot provide delivery services for buildings/floors that are not directly accessible by lifts or specified remote area.*Excluded but not limited to the island areas: Cheung Chau, Mui Wo, Pui O, Cheung Sha, Tong Fuk, Shui Hau, Shek Pik and Po Lin Monastery.
Our delivery coverage includes Hong Kong Island, Kowloon, and New Territories areas* of Hong Kong and Macau districts. We cannot provide delivery services for buildings/floors that are not directly accessible by lifts or specified remote area.*Excluded but not limited to the island areas: Cheung Chau, Mui Wo, Pui O, Cheung Sha, Tong Fuk, Shui Hau, Shek Pik and Po Lin Monastery.
Notwithstanding any provision in these Terms of Service, we are not responsible for our inability to fulfill our commitments or delay in performance due to circumstances beyond our control (force majeure factors). Force majeure factors include but are not limited to the following accidents beyond our reasonable control: war, strikes, postal delays, fires, floods, storms (typhoons or black rainstorm warnings), or national emergencies.
In the event of a delay, we reserve the right to extend the time for the performance of the services reasonably. Due to bad or extreme weather, delivery may be delayed or rescheduled. Please pay attention to notifications from logistics partners. The delivery dates of the products we order are all estimated. We will not be responsible for any loss, damage, expense, cost, or expense caused by delayed delivery of the products.
Notwithstanding any provision in these Terms of Service, we are not responsible for our inability to fulfill our commitments or delay in performance due to circumstances beyond our control (force majeure factors). Force majeure factors include but are not limited to the following accidents beyond our reasonable control: war, strikes, postal delays, fires, floods, storms (typhoons or black rainstorm warnings), or national emergencies.
In the event of a delay, we reserve the right to extend the time for the performance of the services reasonably. Due to bad or extreme weather, delivery may be delayed or rescheduled. Please pay attention to notifications from logistics partners. The delivery dates of the products we order are all estimated. We will not be responsible for any loss, damage, expense, cost, or expense caused by delayed delivery of the products.