Warranty Registration
Thank you for purchasing Meyer cookware. We wish you years of cooking enjoyment.
The cookware is guaranteed by Meyer to be free from defects in manufacturing and materials for 1 year.
The cookware is guaranteed by Circulon, Essteele and Anolon to be free from defects in manufacturing and materials for 10 years. Warranty policy applicable to specific product series are specified in the page below.
In the case of a manufacturing defect, the guarantee will provide the purchaser with an after-sales service. In the case of a product out of production, a product of equal value will be supplied.
Except for the brands mentioned above or the applicable products/product series warranty policies seen on this page, all products are subject to a 14-day refund policy.
When returning your cookware, please include the original receipt or proof of purchase date or your email order confirmation together with the cookware.
You can register for product maintenance and receive product support on this page to enjoy comprehensive after-sales service. Please click this link to view product maintenance terms.
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Lifetime warranty
Dedicated to producing high-quality pots and pans, Hestan is a pot brand you can trust. The manufacturing and inspection processes of Hestan pots are very strict to achieve high quality standards. If there are any factory quality issues with our products, we will provide permanent after-sales service to the buyer.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
When used properly and reasonably, Hestan cookware is guaranteed to be free from defects in materials and workmanship. The warranty does not cover any damage caused by scratches caused by improper cleaning, excessive heat use, accident, misuse or abuse. Stains, discoloration or fading caused by dishwasher use are not covered by this warranty. Original product receipt or proof of purchase date is required.
If the product in question is no longer produced, we will offer another product of equal value. If purchased as a pot set, only the defective product will be replaced. Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Lifetime warranty
Dedicated to producing high-quality pots and pans, Hestan is a pot brand you can trust. The manufacturing and inspection processes of Hestan pots are very strict to achieve high quality standards. If there are any factory quality issues with our products, we will provide permanent after-sales service to the buyer.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
When used properly and reasonably, Hestan cookware is guaranteed to be free from defects in materials and workmanship. The warranty does not cover any damage caused by scratches caused by improper cleaning, excessive heat use, accident, misuse or abuse. Stains, discoloration or fading caused by dishwasher use are not covered by this warranty. Original product receipt or proof of purchase date is required.
If the product in question is no longer produced, we will offer another product of equal value. If purchased as a pot set, only the defective product will be replaced. Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Lifetime warranty
Ruffoni cookware is guaranteed to be free from defects in materials and workmanship when used properly and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Lifetime warranty
Ruffoni cookware is guaranteed to be free from defects in materials and workmanship when used properly and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Lifetime warranty
Circulon C cookware is guaranteed to be free from defects in materials and workmanship when used properly and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Lifetime warranty
Circulon C cookware is guaranteed to be free from defects in materials and workmanship when used properly and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Lifetime warranty
Circulon S cookware is guaranteed to be free from defects in materials and workmanship when used properly and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Lifetime warranty
Circulon S cookware is guaranteed to be free from defects in materials and workmanship when used properly and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Ten years warranty
MEYER White Steel cookware is guaranteed to be free from defects in materials and workmanship when used appropriately and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Ten years warranty
MEYER White Steel cookware is guaranteed to be free from defects in materials and workmanship when used appropriately and reasonably.
If you have any questions, you can also contact the retailer where you purchased the product. Please provide original product receipt or proof of purchase date.
If the product in question is beyond repair, requires replacement but is no longer manufactured, we will offer another product of similar value. If purchasing a pot set, only the defective product will be replaced.
This warranty does not cover damage caused by failure to operate the product correctly in accordance with the product instructions, nor does it cover damage caused by accidental drops, collisions, abuse, misuse, or commercial use.
Any scratches, dirt accumulation, wear and discoloration caused by improper cleaning, maintenance or overheating are not covered by the warranty. In addition, stains, discoloration or fading caused by dishwasher use are not covered by this warranty.
Incidental or consequential damages are not covered by this warranty.
As part of our ongoing development program, the Company reserves the right to make changes to the product specifications stated at any time.
This warranty does not affect your statutory rights.
Warranty does not include:
- Failure to provide original product receipt or proof of purchase date. The product receipt or proof of purchase shows signs of alteration.
- Damage caused by failure to operate the product correctly in accordance with the product instructions. Failure to comply with the use and maintenance instructions and damage caused by incorrect use.
- Damage caused by accident, misuse or abuse.
- Any scratches, scale, or discoloration caused by improper cleaning, maintenance, or overheating are not covered by the warranty.
- Product failure and damage caused by natural disasters such as fires, earthquakes, lightning strikes, typhoons, and floods.
- Damage caused by stove.
If you have any questions about the product, please contact us:
Meyer International Limited G/F, 382 Kwun Tong Road, Kowloon Email: enquiry@meyer-mhk.com
Phone: (852) 2763 9313